![]() The State of New York, its officers, employees, and/or agents are not liable to you, or to third parties, for damages or losses of any kind arising out of, or in connection with, the use or performance of such information. The Office of the State Comptroller does not warrant, promise, assure or guarantee the accuracy of the translations provided. If you rely on information obtained from Google Translate™, you do so at your own risk. Google Translate™ cannot translate all types of documents, and it may not give you an exact translation all the time. However, the "Google Translate" option may help you to read it in other languages. The New York State Office of the State Comptroller's website is provided in English. It's just a run-around with no solution nor follow through for the plan that we bought.This Google™ translation feature is provided for informational purposes only. The repair companies barely show up, and the reimbursement for spoilage is a complete scam. The extended warranty plans are fraudulent. This was the case several times and we never get a call back. NO solution beyond escalating to the back office who would get back to us in 2-3 days. Upon calling again, THERE WAS NO RECORD OF ANY CALLS WHATSOEVER NOR CHECKS. The other check would be just over $300 (though both claims were just over $200). The last time, they said they were all approved and they combined the amount and split it up differently for some reason. We called again, they said that both were approved and they would resubmit because it should have been done already. The repairman came and the fix was successful. We were once again granted a reimbursement, replied with the details even though we hadn't received the first reimbursement. After waiting over a month without the fridge working, they scheduled a repair. The repair didn't work, so we had to call again. These home-improvement stores are horrible with the install. To have the proper training and experience and you count on these people to do a good job, a safe job or cabinets are not gonna fall off a wall or not damaged. I've heard the story countless times and it's a shame the money you're spending on the kitchen cabinets and you just want it installed right and you're relying on these contractors that Lowe's sends over that you paid for. Just beware if Lowe's or Home Depot for that matter claiming that they have a brand new installer with strict guidelines no problems. Could not get the installers to come back and fix problems.Īll my headaches and countless hours and complaining to Lowe's what did they do. Finally fixed it for the stove opening but weeks later finding other little problems with the cabinets because I thought the installation company never wanted to hear anything else. The cabinet stay attached better to the wall. ![]() We fixed everything." I go to check it to see that it's square for the stove opening. ![]() ![]() I've heard from the installers that the carpet is defective, from the Stainmaster group that it was installed wrong, we've had the 3rd party inspection measuring, testing all the loophole parameters to wiggle out of backing the product, enough is enough!!! My customer files are in your Lowes system with the exception of the details that were lost in the system upgrades, please have all parties collectively caucus and resolve this bubbling "safety issue" and perform my due process before an accident occurs.All we want is to enjoy the product we purchased without having to take additional steps legally or have litigation on behalf of a personal injury that would far outweigh the RIGHT decision at this point of the journey. Along with this inconvenience you never get the same associate so you have no point person familiar with the progression of bringing closure. System upgrade, each time the problem nears a point of understanding one must start over from day one to reset the issue playing field to educate a new associate. Records from the early issues of problem reporting have been lost due to a I.T. #Integrity plus renovations buffalo ny install#My contacts have been too numerous to include through telephone calls, emails, dropped calls and lack of problem ownership all the while of saying it is not an install issue, not a carpeting or pad issue and each group under the Lowes umbrella throwing the other groups under the bus. ![]()
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